Report Security Issues

Security Policy

Last updated: September 4, 2026

At Campbells Toys, we take the security of our website and our customers' information seriously.

If you believe you have discovered a security vulnerability affecting Campbells Toys or our website, we encourage you to report it to us responsibly so that we can review the issue and take appropriate action.

Reporting a Security Issue

If you discover a potential security vulnerability, please contact us at:

Email: contact@campbellstoys.shop

When submitting a report, please provide as much relevant information as possible, including:

A clear description of the potential vulnerability
The page or area of the website affected
Steps that may help us reproduce the issue
Any relevant screenshots or technical information

Please do not include unnecessary personal or confidential information in your report.

Responsible Disclosure

When investigating or reporting a potential security issue, we ask that you:

Avoid accessing, modifying, downloading or deleting information that does not belong to you.
Do not access another customer's account without their explicit permission.
Avoid actions that could interrupt, damage or negatively affect our website or services.
Do not attempt to exploit a vulnerability beyond what is reasonably necessary to identify and report the issue.
Do not use security testing to commit fraud, theft, privacy violations or any other unlawful activity.
Give us reasonable time to investigate and address a legitimate security issue before publicly disclosing information about it.
Comply with all applicable laws and regulations.

Our Response

We aim to review legitimate security reports and take appropriate steps where a genuine vulnerability is identified.

The time required to investigate and resolve an issue may vary depending on its nature, complexity and potential impact.

Submitting a report does not create any contractual relationship or entitlement to compensation.

Security of Customer Information

We use reasonable measures and trusted service providers to help protect customer information and maintain the security of our online store.

However, no website, electronic storage system or method of transmission over the Internet can be guaranteed to be completely secure.

Customers are also encouraged to protect their account credentials and avoid sharing passwords or other sensitive information with third parties.

Contact Us

For security-related enquiries or to report a potential vulnerability, please contact:

Campbells Toys
9 South Street
New Ross, Y34 R242
Ireland

Telephone: +35351421473
Email: contact@campbellstoys.shop
Website: https://campbellstoys.shop/